It is easier for you to enjoy studying when you are healthy and motivated! Thankfully, you have the FSHS, municipal healthcare services and the Student Union all taking care of your health. We influence health promotion in various working groups and provide support for finding help to ensure that your studies are as pleasant and effortless as possible.
This guide provides you with information on student healthcare as well as help for different crisis situations.
The Finnish Student Health Service (FSHS) is there to support your health and wellbeing during your studies. The FSHS provides low-threshold services in general health, oral health and mental health as well as promotes the wellbeing of study communities.
FSHS payment is NOT collected as part of the Student Union’s membership fee. Instead, all students entitled to use the services are responsible for making the payment for each academic term themselves in Kela’s e-service.
The health care fee for higher education students in 2021 is €35,80 per academic term, adding up to €71,60 for the academic year. The fee is a tax-like charge: it is mandatory for all students registered for attendance. At the same time, the FSHS will stop collecting separate appointment fees.
Please note that an unpaid fee will lead to a reminder from Kela for which it collects a late fee of €5. If it remains unpaid even after the reminder, the fee can be withheld from student aid and, ultimately, referred to the enforcement authorities.
If you cannot use Kela’s e-service, further information will be provided Kela’s website
Self is an online service that allows students to manage their contacts with the FSHS. Through Self, you can manage your contact details and appointments, use contact forms, communicate via chat and start a remote consultation. Register to use Self right at the beginning of the academic year!
Töölönkatu 37 A, 00260 Helsinki
ma–to klo 8–15, pe klo 8–14
Malmin kauppatie 8, 00700 Helsinki
ma–to klo 8–15, pe klo 8–14
Treatment need assessments and appointments
Through the chat service: yths.fi/en/self
Mon–Fri at noon–2 pm
Mon–Thu 8 am–3 pm, Fri 8 am–2 pm
General and mental health services 046 710 1073
Oral health services 046 710 1085
Check out the current opening hours and read more about student healthcare and the FSHS’s services at fshs.fi.
The University of Helsinki has put together health and wellbeing instructions to help students in both common and uncommon problem situations.
Ask for a doctor’s note when visiting the doctor, just in case. You may need it for Kela, for instance, in case your sickness is prolonged and you have to suspend your studies because of it.
The most important task of the FSHS is promoting student health. The promotion work is planned together with students, universities and other interest groups in health expert groups. Issues concerning the students of the University of Helsinki are processed in two health expert groups, with one of the groups focusing on the health and wellbeing of students on the City Centre campus and the other on that of students in Kumpula, Viikki and Meilahti.
We represent you in the FSHS’s administration and health promotion work. The theme of the FSHS’s health promotion work in 2019–2020 is students’ nutrition.
Study psychologists are there for you when you need support in questions related to studying skills, motivation, time management or coping. Study psychologists offer both individual and group counselling to all basic degree students of the University of Helsinki.
Nyyti ry supports students’ mental wellbeing through peer support. The organisation provides students with an opportunity to talk about issues weighing on their mind using a discussion forum, a chat and various online groups.
In Nyyti’s group chat, you can exchange thoughts, share experiences and discuss various topics that concern student life. Occasionally, the chats have a preset theme, while at other times there is no particular theme. The chats are held every other Thursday at 6–8 pm.
Would you like to talk to someone? Are you troubled by thoughts of loneliness, the future or perhaps your study motivation? You can talk to the university chaplains about anything regardless of your beliefs. You can meet the chaplains when they are on call on different campuses or contact them to arrange an appointment.
The Finnish Association for Mental Health provides help for crises you may have in your life. In acute situations, help is provided by the crisis helpline that you can call anonymously. The helpline has mental health professionals and trained volunteers on call. The Finnish Association for Mental Health also has peer support groups aimed especially at young people.
The Finnish Association for Mental Health’s crisis helpline (010 195 202) is open on weekdays at 9.00 am–7.00 am and on weekends and public holidays at 3.00 pm–7.00 am.
The Sekasin chat is a chat maintained by the Finnish Association for Mental Health. On the chat, you can discuss issues weighing on your mind anonymously with mental health professionals and trained volunteers. The chat is open on every day of the year, at 7 am–midnight from Monday to Friday and at 3 pm–midnight on Saturdays and Sundays. You can discuss any issue weighing on your mind on the chat.
Kriisipiste provides free and confidential discussion help with a crisis worker to 12–29-year-old young people, adults, couples and the families of young people. An on-call service is available at 9–11 am on Tue–Thu at Albertinkatu 33, while a phone service for counselling and making appointments (045 3410 583) is open at 9–11 am on Mon–Thu.
HYY has harassment contact persons who provide advice and support to students who have faced harassment, bullying, discrimination or other unequal treatment. You can contact the harassment contact persons even if you were not the target of harassment yourself but have witnessed harassment or would like to discuss possible ways to take action against it. The desire to discuss what you have experienced is reason enough to contact us! If needed, the harassment contact person knows who they can guide you to for additional help. You can reach the harassment contact persons at email@example.com, or you can contact them directly:
Tiia Niemi, firstname.lastname@example.org, 050 543 9608,
Topias Tolonen, email@example.com, 050 477 4543
Read more here.
Have you encountered harassment or other inappropriate treatment at the University? The University has two harassment contact persons you can turn to:
Rape Crisis Centre Tukinainen provides support, help and advice to victims of sexual crimes, their families and those who work with victims regardless of gender. You can call its free crisis helpline (0800 97 899) at 9 am–5 pm on Mon–Thu and at 3–9 pm on Fri–Sun.
Women’s Line (0800 0 2400) is a free helpline providing advice and support to women and girls who have experienced violence or the threat of violence as well as their families. All calls are confidential, and you can call the helpline anonymously. Advice in Finnish is available at 4–8 pm on Mon–Fri and at noon–4 pm on Sat–Sun, while help in English is available at 4–8 pm on Fridays. The chat is open at 5–7 pm on Tuesdays and Thursdays.